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Frequently Asked Questions

How much is the sitting fee?
The sitting fee is $100 (plus tax) for local clients and there is a .50 per mile travel fee outside of the 39350 zip code.
 
 What does it include?
The sitting fee includes an initial consultation (the who, what, when, where, and why), and the photography session (no time limits within reason, I find that you can't put time restraints on the little ones).  Most sessions take about an hour.
 
 Where will we take the photos?
Sessions can be held at my gorgeous studio space or on location.  We can work out all of these details during our consultation.
 
 What should we wear?
Don't be afraid of color, people!  Show me your personality:)  I usually suggest one person in the group wear a bright/bold color, another in a print, and the rest coordinated!  We'll work this out too, and I will be happy to arrive a few minutes early to help style your crew!
 
 Scheduling and rescheduling?
Please contact me as soon as you think you may want a session.  My calendar stays busy (thanks, by the way)!  If you need to reschedule, I need to know as soon as possible so someone else can have your spot.  There are no cancellation fees (currently), and I'd like to keep it that way, so please...please be respectful of everyone's time.
 
 What happens after the session?

After the session, I will email an online gallery of all of your gorgeous photos to you.  You will have 7 days to view them and place an order.
 
 How do I place a print order?
Email orders to candace@candacemckayimageanddesign.com.  I manage orders myself so you get one on one customer service with me and not an automated store.
 
 How long will it take to receive my order?
Once I receive payment, the order will be placed and should arrive within 7-10 days.  There may be exceptions during the holiday season, so please get those orders in early!
 
 What are your methods of payment?
I accept cash, checks or credit cards.  7% sales tax is applied to all orders!
 
 Do you offer packages or specials?
From time to time, I will offer packages or specials.  Enter your email address on the home page of the blog to be notified.
 
 MOST IMPORTANTLY...
My family is super crazy and never cooperates for photographs, can you handle all of our craziness?
YES, I can handle you and all of your craziness and you know what, behind every beautiful family portrait is at least one tantrum, bribe, screaming match, knock down drag out.....just kidding!  Family portraits should be fun, so relax moms...it's going to be ok and it's going to be beautiful!
 
If you have any other questions, feel free to email me:)